Cookies Policy

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember selected settings and perform certain functions during a visit or on a later visit. Cookies may be placed by Slotsgem Casino or by service providers that support parts of the website.

Similar technologies can include pixels, tags, software development kits, local storage and other tools that collect or store information about how a website or application is used. In this policy, we use the word cookies as a general term for cookies and similar technologies unless a distinction is required.

Cookies do not normally contain information that directly identifies you, such as your full name. However, information associated with a cookie may be linked with account, device or usage information. Where this occurs, the information may be handled as personal information under applicable privacy requirements.

How cookies are used

• To help the website load and operate correctly.
• To remember choices such as language, region, display preferences or cookie settings.
• To support account, login, security and session functions where these are available.
• To understand how visitors use the website and identify areas that may need improvement.
• To monitor performance, reliability and technical issues.
• To provide or measure communications, promotions or advertising where this is permitted and relevant.
• To help prevent fraud, misuse, unauthorised access and other activity that may affect the security of the website.

Strictly necessary cookies

These cookies are needed for essential website functions. They may support navigation, security, session management, account access and the delivery of pages or services you request. Without these cookies, some parts of the website may not work as intended. Because they are necessary for core functionality, they may not be available for complete deactivation through the website preference tool.

Preference and functionality cookies

These cookies allow the website to remember information that changes the way it looks or operates. For example, they may remember a selected language, region, layout or other preference. Disabling these cookies may mean that your choices are not retained and that you need to set them again during future visits.

Analytics and performance cookies

Analytics cookies help us understand website traffic and usage patterns. They may provide information about pages visited, time spent on a page, links selected, general device details and whether a technical error occurred. This information can help us measure performance, improve content and make the website easier to use. Analytics information may be collected in an aggregated or otherwise limited form, depending on the service involved.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements and show communications that are more relevant to your interests. They may also help us understand whether an advertisement or promotional message has been viewed or selected. These cookies may be set by Slotsgem Casino or by an advertising, measurement or communications provider acting on behalf of the website.

Third-party cookies

Some website features may be provided by third parties. Those providers may use their own cookies or similar technologies in accordance with their own policies. Third-party services may change over time, and their information practices are controlled by the relevant provider. We recommend reviewing the privacy and cookie information published by any third party whose content or service you use through the website.

When you first visit the website, you may be shown a cookie banner or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your cookies, use a different browser or access the website from another device, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Browser controls differ between providers, so you should check the help or settings information for your browser and device.

• Blocking or deleting necessary cookies may prevent some website features from working properly.
• Disabling preference cookies may cause selected settings to be lost.
• Disabling analytics cookies does not necessarily prevent the website from operating, but it may limit our ability to improve performance based on usage information.
• Blocking marketing cookies may reduce the relevance of communications or advertising, but it may not remove all advertising.
• Cookie controls on one browser or device may not apply to other browsers or devices.

Some devices and browsers provide additional privacy controls, such as options to limit tracking or restrict cross-site activity. These controls may affect how cookies and similar technologies work. We will take account of applicable signals and settings where they are supported by our systems and relevant to the services being used.

Consent and account use

Where applicable law requires consent for optional cookies, we will request it through the website or another suitable method. You can change or withdraw your preferences for optional cookies through the available controls. Withdrawing consent does not affect processing that took place before the change, and it does not remove cookies that are necessary for the website to operate.

Cookies are separate from gambling decisions and do not change the rules of any game, promotion or account service. If you use the website or an account, other information may also be collected and used as described in our Privacy Policy. You should make sure that your account and device remain secure and should not allow another person to use a logged-in account.

Session and persistent cookies

A session cookie is generally removed when you close your browser or end a relevant session. A persistent cookie remains on your device for a defined period or until you delete it. The length of time a cookie remains may vary according to its purpose, the provider that sets it and your browser settings. Some cookies may be renewed when you return to the website or use a relevant feature.

Information collected through cookies

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, general location information, referral source, pages viewed, actions taken, approximate visit times and technical information about the connection. We use this information for purposes such as security, administration, service delivery, analysis, website improvement and communications, subject to applicable privacy requirements.

We may combine cookie information with other information where this is reasonably necessary for the purposes described in this policy or our Privacy Policy. We apply appropriate measures to protect information from unauthorised access, loss, misuse or disclosure. Information may be handled by service providers that perform technical, analytics, security, advertising or other functions for the website.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our information practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand how cookies are used.

If you have a question about this Cookies Policy or your cookie preferences, please use the available contact or support options on the Slotsgem Casino website. We will handle questions and privacy requests in accordance with applicable requirements and our published privacy information.